1. Introduction
Welcome to PetMind ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application PetMind (the "App").
We do not sell, trade, or rent your personal information to third parties.
2. Information We Collect
We collect the following types of information:
- Profile Information: Name, email address, country, and bio that you voluntarily provide.
- Pet Information: Pet names, species, breed, age, and photos you add to your pet profiles.
- Photos & Images: Images you upload or capture for pet analysis, haircut simulation, or gallery posts.
- Device Identifier: A randomly generated anonymous device ID stored locally on your device to manage your gallery posts.
- Usage Data: Anonymous data about how you interact with the App to improve our service.
3. How We Use Your Information
- Analyze pet photos using Google Gemini AI to provide behavior insights and grooming simulations.
- Display your posts and profile information within the PetMind community gallery.
- Save your preferences and profile data locally on your device.
- Send optional push notifications (only if you enable this feature).
- Improve and personalize your app experience.
- Respond to your support requests and feedback.
4. AI Processing & Third-Party Services
- Google Gemini AI: Pet photos you submit for analysis are processed by Google's Gemini AI API. See Google's Privacy Policy.
- Google Firebase / Firestore: Gallery posts, comments, and likes are stored in Google Firebase. See Firebase Privacy.
- Google Cloud Run: Our backend functions run on Google Cloud infrastructure.
Images submitted for AI analysis are temporarily processed by Google's servers. We do not permanently store your analysis images on our servers.
5. Data Storage & Security
- Local storage: Your profile name, email, bio, pet details, and preferences are stored locally on your device and never uploaded to our servers.
- Cloud storage: Only gallery posts (images, captions, comments, likes) are stored in Firebase Firestore.
- Security: We implement industry-standard security measures. No method of internet transmission is 100% secure.
6. Camera & Photo Library Access
PetMind requests camera and photo library access solely to allow you to:
- Take or upload photos of your pets for AI analysis.
- Upload images to the PetMind community gallery.
- Set a profile photo.
- Save analyzed or edited images back to your device gallery.
We do not access your camera or photo library without your explicit permission and action.
7. Gallery & Community Content
Photos and captions you post to the PetMind Gallery are visible to all users. Please do not post images containing sensitive personal information. You may delete your own posts at any time from within the App.
8. Push Notifications
PetMind may send optional push notifications such as daily pet care reminders. You can enable or disable notifications at any time in the App's Settings or your device's notification settings.
9. Children's Privacy
PetMind is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Your Rights
- Access the personal information we hold about you.
- Delete your data — use "Reset All Data" in Settings to clear all local data, and delete gallery posts from within the App.
- Opt out of push notifications at any time.
- Contact us with any privacy concerns.
11. Data Retention
Local profile data is retained on your device until you use "Reset All Data" or uninstall the App. Gallery posts remain until you delete them or request removal.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of the App after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, please use the contact form below: